Table 1. Complete listing of the ninety-six brainstormed statements for the IAPSRS Project.

1	ability to listen to consumers
2	ability to relate to others
3	knowledge of mental illness
4	knowledge of side effects of medications and alternatives
5	ability to offer hope to others
6	belief in the recovery process
7	ability to emphasize client choices and strengths
8	knowledge of human services network in community
9	knowledge of community resources beyond human services
10	ability to motivate clients to change behavior
11	knowledge of family networks
12	skills in advocacy
13	view consumer as the director of the process
14	ability to negotiate
15	strong crisis intervention skills
16	self awareness
17	willingness to have fun with others
18	flexibility
19	knowledge of appropriate or applicable mental health acts (legislation)
20	knowledge of eligibility benefits
21	social group-work skills
22	ability to see consumers as equal partners
23	teaching ability
24	ability to read and write
25	patience
26	ability to empathize
27	ability to develop structured learning experiences
28	sense of humor
29	ability to partialize tasks
30	demonstration of respect and understanding for family members
31	connecting (interpersonal) skills
32	cultural competence and ability to deliver culturally relevant services
33	tolerance for ambiguity and enjoying diversity
34	value consumer's ability to seek and sustain employment opportunities
35	value consumer's ability to pursue educational goals
36	ability to use the helping relationship to facilitate change
37	ability to develop alliances/partnerships with family members
38	knowledge of ethnic-based familial role definitions
39	ability to build on successes and minimize failures
40	ability to establish alliances with providers, professionals, families, consumers (partnership model)
41	ability to handle multiple tasks
42	ability to replace self with naturally-occuring resources
43	knowledge of a wide variety of approaches to mental health services
44	knowledge of the community you serve and its environment
45	ability to be pragmatic and do hands-on sorts of work
46	ability to set goals
47	ability to ask for help and receive constructive feedback from consumers, peers, stakeholders
48	ability to work with employers
49	ability to generate enthusiasm
50	ability to handle personal stress
51	ability to let go
52	ability to understand the impact of culture and ethnicity on mental illness
53	ability to assess behavior in specific environments
54	knowledge of legal issues (e.g., civil commitment, guardianship) and the ethical context
55	functional assessment
56	good personal stability but not ego-centric
57	knowledge of relationship between health status and mental illness
58	ability to set limits
59	being able to help client set measureable goals
60	able to nurture
61	ability to assess resources
62	ability to encourage
63	ability to assess role of peer support
64	ability to assess active addiction and co-dependency
65	ability to assess and access decent housing
66	routinely solicits and incorporates consumer preferences
67	ability to explain illness to consumer
68	commitment to ongoing education and training
69	ability to prioritize and manage time
70	knowledge of history of psychosocial rehabilitation
71	knowledge of principles and values of psychosocial rehabilitation
72	ability to use and develop innovative approaches
73	knowledge of and respect for multi-lingual skills
74	ability to foster inter-dependence
75	belief in the value of self-help
76	ability to help consumers choose, get, keep jobs
77	understand the availability of alternatives
78	ability to work with consumer colleagues
79	ability to help consumer learn to manage own mental illness
80	ability to help consumers develop cohesive groups
81	ability and comfort in helping consumers in recreational pursuits
82	ability to use self as a role model
83	ability to design, deliver and ensure highly-individualized services and supports
84	ability to maintain consumer records
85	early identification and intervention skills to deal with relapse
86	ability to conduct skills training in a manner to help overcome cognitive deficits
87	ability to interact and provide support in a non-judgemental fashion
88	ability to overcome personal prejudices when providing services
89	ability to normalize interactions and program practices
90	commitment to furthering the methods and technologies in PSR through research and sharing of best practices
91	willingness to take risks
92	belief in the effectiveness of psychosocial methods
93	ability to know own limits
94	never-ending willingness to develop oneself
95	ability or willingness to consider alternative paradigms
96	ability to empower consumers

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Copyright © 1996, William M.K. Trochim